Playr Terms & Conditions of Usage

Playr offers its services under the following Terms of use (hereafter collectively referred to as the «Agreement») that constitute a legal agreement between you and Playr IKE, a Greek corporation or the appropriate entity (the «Company»). You should read them carefully and use the Playr services only if you agree and consent to the agreement. By using the software, you agree to be legally bound by the agreement and the privacy statement set forth herein just as if had signed them.

We are constantly looking for ways to improve and expand Playr. We may amend these terms from time to time. The amended terms shall be effective upon posting. Any use after amendment constitutes acceptance of the new terms. The updated Terms and Conditions are always available here (at

These terms and conditions, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website, our mobile application or any of our applications through whatever platform (hereafter collectively referred to as the «Software») and/or by completing a booking, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

If you do not agree to these terms and conditions including our privacy statement and you are not willing to be bound by them, do not install our application and/or promptly erase it and any part thereof, from your mobile phone or computer and do not use it in any manner whatsoever. The Software is owned, operated and provided by Playr IKE and it is provided for your personal, non-commercial use only, subject to the terms and conditions set out below.

1. Definitions and interpretation

For purposes of this Agreement, the following definitions apply:

2. Scope of our Service

Through the software we provide an online platform through which field owners appear on line when available for booking, and through which you can make such bookings. Playr provides you the opportunity to a) locate and contact field owners who are close to your location, or who are of your choice and b) choose amongst the available field owners c) request the provision of sports services of your chosen field owner. We are not a licensed sports facility center, nor a field owner and we do not provide sports services. We act solely as an intermediary between you and the field owner. From the point at which you make your booking through Playr IKE, you enter into a direct (legally binding) contractual relationship with the field owner that you book. It is up to the field owner to offer sports services which may be scheduled through use of the software or Playr service. Playr offers information and a method to obtain such sports services, but does not intend to provide sports services or act in any way as a field owner, and has no responsibility or liability for any sports services provided to you by such field owners.

When rendering our services, the information that we disclose is based on the information provided to us by the users. As such, the users are fully responsible for informing us with their updated information and indicate directly by themselves if they are available which is displayed on our software. Although we will use reasonable skill and care in performing our Playr services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our software or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each user remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information displayed on our software. Our software does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level or rating of any user made available.

Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our software for any commercial or competitive activity or purpose.

3. Free of charge

Our service to the players is free of charge. Unlike many other parties, we will not charge you for our service or add any additional (booking) fees to your booked field. We will not charge you, as you will pay the field owner directly for your game.

4. Privacy

Playr uses high ethical standards and respects your privacy. Save for disclosures required by law in any relevant jurisdiction, we will not disclose your personal information to third parties without your consent. However, we reserve the right to disclose your personal information to our affiliated (group) companies (in and outside the European Union), including our and our affiliated (group) companies’, partner companies, employees and our trusted agents and representatives who have access to this information with our permission and who need to know or have access to this information to perform our service (including customer services and internal (audit/compliance) investigation) to and for the benefit of you. Please have a look at our privacy statement for further information.

5. Registration and Use of Website

You can only use Playr if you have registered to do so.

Only individuals who are legally entitled may register on Playr. If you reside in a jurisdiction, which restricts the use of the Services because of age, or restricts the ability to enter into agreements such as this one due to age, you must abide by such age limits and you must not use the Software and Service. If you are not legally entitled and/or have had you account suspended or canceled, temporarily or permanently, you cannot register.

You must complete the registration form available on our software, if interested to use our services as a player or as field owner. The forms and applications for players are different than the field owners.

By registering on Playr, you agree:
  1. to provide true, accurate, complete and updated information about yourself at the registration form, and update them whenever necessary. Playr is not obligated to monitor or control the accuracy of information provided by you. If any information provided by you is not in accordance with these provisions or if Playr has reasonable grounds to suspect that such information do not agree, Playr has the right to refuse your registration, whether as player or as field owner, and suspend or terminate immediately, regardless of notice, the registration of your account and refuse any and every use, present or future, of the Playr services that require registration. In this case, you shall not be entitled to any indemnity or compensation for the refusal, suspension or cancellation of your registration.
  2. that you will not use Playr: for any unlawful purpose; in any way that interrupts, damages, impairs or renders Playr less efficient; to transfer files that contain viruses, trojans or other harmful programs; to access or attempt to access the accounts of other users or to penetrate or attempt to penetrate any security measures; to disseminate any content which is defamatory, obscene, or may have the effect of being harassing, threatening or abusive to an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability or otherwise; to advertise or promote third party or your own products or services;
  3. to refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reputation
  4. and acknowledge that we have limited control over the nature and content of information and chat transmitted or received by you or other users of Playr. Although we reserve the right to do so, we do not monitor such content in the usual course of business and will not be liable for any such content. If you have a complaint about another user please contact us via the app or website;
  5. to comply with all applicable laws from your home nation, the country , state and city in which you are present while using the software or Playr service;
  6. to make payment in full to any field owner introduced to you through Playr for any services provided by such field owner to you;
  7. to treat field owners introduced to you through Playr with respect and not to cause damage to their facilities;
  8. to compensate and defend us fully against any claims or legal proceedings brought against us by any other person as a result of your breach of this agreement.
  9. that the nickname or email (e.g [email protected]) that you use to register on the Software shall not resemble to Playr’s company name. Also nicknames deemed offensive may be deleted, as well as containing a URL or email address.
  10. that you shall not use Playr service or software to cause nuisance, annoyance or inconvenience
  11. that by accessing and using the Playr services via mobile devices, or by using certain mobile features, you may incur fees from the provider or carrier of the mobile services that you use (“Carrier”) and you are solely responsible for the payment of such fees.

You are solely responsible for maintaining the confidentiality of your password chosen by you at your registration at Playr. Playr is not responsible for any harm resulting from disclosure of your password from yourself to third parties or use of your password by a third party to access your account. In the event of any unauthorized use of your account, you must immediately notify Playr at [[email protected]].

The User may change at any time its registration information according to our Privacy Statement.

When contacting a field owner and requesting the provision of services, you must accept that such services might not be available and that field owners may accept or deny the provision of sports services. If the field owner accepts the engagement and you want to cancel it for any reason, you must cancel the field booked by specific action on the software. Users acknowledge that Playr is not liable for any delays, cancellations, failure to provide sports services between the player and the field owner, nor for any delay or failure in the provision of sports services.

6. Prohibited Uses

Except as specifically permitted herein, without the prior written consent of Playr you agree not to: (i) use, modify, incorporate into or with other software, or create a derivative work of any part of the Application; and (ii) sell, license (or sub-license), lease, assign, transfer, pledge, or share your rights under this agreement with or to anyone else; (iii) copy, distribute or reproduce the application for the benefit of third parties; (iv) disclose the results of any benchmarking of the application, or use such results for your own competing software development activities; and/or (v) modify, disassemble, decompile, reverse engineer, revise or enhance the software or attempt to discover the softwares’s source code.

7. Ranking and player reviews

The field owner agrees that the players played at his/her sports facilities may evaluate the services provided by him (field owner and facility as a whole). When doing so, players shall be obliged to be objective in their evaluation.

The completed player review may be (a) uploaded onto the relevant field owner information page on our software for the sole purpose of informing (future) players of your opinion of the service (level) and quality of the field owner, and (b) (wholly or partly) used and placed by Playr at its sole discretion (e.g. for marketing, promotion or improvement of our service) on our software or such social media platforms, newsletters, special promotions, apps or other channels owned, hosted, used or controlled by Playr. We reserve the right to adjust, refuse or remove reviews at our sole discretion. The player review form should be regarded as a survey and does not include any (further commercial) offers, invitations or incentives whatsoever.

8. Disclaimer

By entering into this agreement and using the software or Playr service, to the extent permitted by law, you agree that you shall defend, indemnify and hold the company, its licensors and each such party’s parent organizations, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, shareholders, officers, directors, employees, representatives, members, attorneys, licensees, agents, or others involved in creating, sponsoring, promoting, or otherwise making available the software and its contents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys” fees and costs) arising out of or in connection with: (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including personal data, comments, and ratings) of the users as made available on our software, (iii) the services rendered by the field owner, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you (including attorneys” fees and costs), pursuant to, arising out of or in connection with the use, inability to use or delay or virus of our software and/or the server that the software is hosted, or (v) for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the user (its employees, directors, officers, agents, representatives or affiliated companies)(including attorneys” fees and costs), including any (partial) cancellation, double-booking, strike, force majeure or any other event beyond our control (vi) any information on this software sometimes linked to external sites over which our services have no control and for which we assume no responsibility (vii) any user violation or breach of any term of this agreement or any applicable law or regulation, whether or not referenced herein.

9. Limitation of Liability

The company may introduce you to field owners for the purposes of providing sports services. We will not assess the suitability, legality or ability of any field owner and you expressly waive and release the company from any and all liability, claims or damages arising from or in any way related to the field owner and the sports facility as a whole. The company will not be a party to disputes, negotiations of disputes between you and such field owner. We cannot and will not play any role in managing payments between you and the field owner. Responsibility for the decisions you make regarding services offered via the software or playr service (with all its implications) rests solely with you. We will not assess the suitability, legality or ability of any such field owner and you expressly waive and release the company from any and all liability, claims, causes of action, or damages arising from your use of the software or sports service or Playr service, or in any way related to the third parties introduced to you by the software or Playr service. By accepting the provision of the sports services, you acknowledge that Playr has no involvement in the contractual relationship between field owner and player.

10. Termination

Playr may notify, suspend or terminate, temporarily or permanently, the account of a User at any time and take appropriate legal action if: (i) the User violates any of the representations, warranties and obligations contained in these Terms Use or any policies and rules adjacent to it, (ii) the User fraudulent practice or fraudulent acts, or (iii) Playr understands, in its sole discretion, that the activities and attitudes of the User have caused or may cause some damage to third parties or to Playr. The User shall not be entitled to any damages or compensation for the cancellation or suspension of your account on the software.

Playr may in its sole discretion, for any reason or no reason and at any time alter and/or discontinue providing its services, with or without notice. Playr shall not be liable for any damage or loss caused by such an alteration/ termination of the Playr service.

You are under no obligation to use the Playr service and may simply choose to stop using it at any time.

11. Intellectual Property

Any and all content, including but not limited trademarks, logos, symbols, domain names, trademarks, designs, industrial designs, images, photographs, backgrounds, icons, navigation tools, texts, among others, of the present software or related to products and goods displayed on the software are protected by copyright and intellectual property and are owned by Playr or third parties authorized by Playr to develop activities on the software. User agrees to respect the intellectual property rights of Playr and others and is aware that intellectual property in this software can never be used in any manner and in any media without our prior written permission of their owners. Playr is not liable for damages suffered by a User who has copied, transferred, distributed or otherwise protected content used in this software, violating rights of third parties.

The company hereby grants you a non-exclusive, non-transferable, right to use the software and Playr service, solely for your own personal, non-commercial purposes, subject to the terms and conditions of this agreement. All rights not expressly granted to you are reserved by the company and its licensees.

12. Maintenance and Support

Playr has no obligation to provide support, maintenance, upgrades, modifications, or new releases under this agreement. However, Playr may from time to time issue upgraded versions of the application, and may automatically electronically upgrade the version of the application that you are using on your mobile phone or on your computer. You consent to such automatic upgrading, and agree that the terms of this agreement will apply to all such upgrades.

13. Assignment

This agreement may not be assigned by you without the prior written approval of the company but may be assigned without your consent by the company to (i) a parent or subsidiary, (ii) an acquirer of assets, or (iii) a successor by merger. Any purported assignment in violation of this section shall be void.

14. Miscellaneous

These terms and conditions constitute the entire understanding between user and Playr with respect to its object, replacing any and all instruments, agreements, letters and / or contracts, oral or written agreements between the parties with respect to the subject matter described herein prior to the date of your registration as a user. Nothing in the terms and conditions will constitute a partnership, agency relationship, franchise relationship or contract of employment between the parties. If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions. The failure by Playr on demand at any time, to perform any provision of this agreement will not affect in any way the right of Playr to enforce such provision thereafter. We will do our best to resolve any disputes over this agreement. If you wish to take court proceedings against us you must do so in Thessaloniki. These Terms of Use shall be governed by and construed in accordance with the laws of Greece.

The original English version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these terms and conditions, the English language version to the extent permitted by law shall apply, prevail and be conclusive. The English version is available on our website (by selecting the English language) or shall be sent to you upon your written request.

Date of Last Revision: 3 October , 2014

Privacy Statement

Your privacy is important to Playr. So we have developed a Privacy Statement that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions. This privacy statement applies to all of our Playr services or Software.

The same definitions apply to the privacy statement as in paragraph 1 of the Terms and Conditions.

1. Privacy Policy

The information we request when making your registration at Playr software, is requested in order to offer you our professional service. We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent. We reserve the right to disclose your personal information to certain permitted third parties including members of our own group, trusted partners and our own professional advisers.

We would again like to stress that, in accordance with European personal data protection laws, strict security procedures are observed to prevent personal data misuse and unauthorised access.

2. What personal information we collect

In general, the personal information we gather enables us to process your bookings (for sports services) and to provide the Playr services to you. We collect personal information that you submit to us voluntarily when you register with us or when you use the Playr Services.

When you download a Playr mobile application, we collect your device type, your wireless carrier, and your individual device ID and we associate this with your personal information, though we primarily use this information to support your account and provide you with Playr services.


When you register in Playr to use the software you will be asked to complete online forms providing for: your email address, mobile telephone number, location information (your mobile or other location-aware device to transmit location data) and a password. This information is required in order to use Playr and enjoy our Playr services at no cost. The information will not be re-used for an incompatible purpose to our scope of our service as described at the Terms and Conditions.

User Account

You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your account.

You may allow other members of your household to use the software under your name or account, provided that you hereby agree to pay all charges that they incur and to be responsible for all other aspects of their usage. You agree to supervise all usage by minors of this software under your name or account.

In addition, tracking information is collected as you use our software or Playr service, including, but not limited to geographic areas. We collect this information in order to provide you with the history of your games and do not use it for any other purpose.

We also collect device type and unique identifier when you use our mobile application, we use this information for the sole purpose of providing you with the most up to date application and features .If you use our services through your mobile device, we will track your geo-location information so that you are able to view the sports fields in your area that are close to your location, set your location, and our software will be able to propose available sports facilities which you wish to play at. We will not share this information with third parties for any purpose and will only use this information for the sole purpose of fulfilling your request. You may at any time no longer allow our application to use your location by turning this off at the device level.

If you wish to apply for a job on our site we will collect personal information such as your name, email address, phone number and additional information such as resume, gender, and your ethnicity. We use the information collected within this area of the site to determine your qualifications for the position in which you have applied and to contact you to set up an interview.

3. What we do with the information we gather

Our primary goal in collecting information is to provide you with an enhanced experience when using the Playr service. We use this information to closely monitor which features of the Playr service are used most, to allow you to view your sports history, view any promotions we may currently be running, rate fields, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources, to send sms for confirming a booking at the designated field, we use the mobile information collected so that we are able to serve you the correct app version depending on your device type, for troubleshooting and in some cases marketing purposes.

The Company uses your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer the software. Your IP address is used to help identify you, and to gather broad demographic data. Your IP address contains no personal information about you. We may also use your personal information to create anonymous information records by excluding information that makes the information personally identifiable to you. We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

On the other hand, you can always opt out of receiving certain communications from Playr such as our newsletter by clicking the “Unsubscribe” link at the bottom of each email or emailing us at [email protected]. Please note that even if you unsubscribe or opt-out, we may still send you field booking related communications (e.g., sms related to your booking: ‘you have successfully booked the desired field’).

4. Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

5. How we share personal information with Field Owners

As you know, our Playr Services are designed to connect field owners with you, a seeker of sports facilities. To process your bookings we must share your geo-location and contact (cell phone number) information with the field owner that is providing services to you. To complete a booking, we must know your geo location and phone number in order to suggest available sports fields around your targeted location – similar information that a field owner would collect from you if you called them directly. We request that field owners use this information for the purposes of the provision of the Sports Services only, and not store this information beyond the duration of the individual field booking service provided. By placing a booking, you hereby authorize us to share all booking-related information with any field owner designated by you to provide you sports services.

Please remember that this privacy statement addresses only our use and disclosure of information we collect from and/or about you. When you authorize us to disclose information to field owners, the use and disclosure restrictions contained in this privacy statement will not apply to them. While we encourage them to comply with our data protection requirements, we will not be responsible if these field owners fail to comply with respect to your information. We do not control the privacy policies or actions of third parties, including the field owners. Any complaints or inquiries regarding use of your information by a field owner, or marketing communications from a field owner, should be addressed directly to the field owner in question. Field Owners within the Playr network may also have their own websites. Playr is not responsible for how these field owners may collect your personal information through their own websites. Please contact the appropriate field owner regarding its website’s privacy policy (if applicable) and how it will access or use your personal information. At the end of your game, if you evaluate the field owner that has rendered his services to you, you hereby agree and accept that these information, including any comments, will be also sent to the field owner.

6. How we share Personal Information with other parties

In addition to the ways we share Personal Information with Field Owners, we may share your Personal Information with other third parties in the following manners:

Except as set forth above, we do not sell, share, rent or trade your personal information or geo-location information other than as disclosed within this privacy stetement. The Company may share aggregated information that includes non-identifying information and log data with third parties for industry analysis and demographic profiling.

7. Cookies and other anonymous information

When you use our software, we collect anonymous Information such as your IP address and standard web log information, such as your browser type and the pages you accessed on our website, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. We may track the pages that directed you to our software, though we do not associate that information with your personal information.

We may also place small data files called «cookies» on your computer or mobile device. Cookies do not harm or damage your system in any way. Furthermore they make your navigation easier as they save your settings. We send a «session cookie» to your computer or mobile device when you log in to your account. This type of cookie helps us to recognize you if you visit multiple areas on our site during the same session, so that we don’t need to ask you for your password on each page. Once you log out, close your browser or application, this cookie expires and no longer has any effect. We also use longer-lasting cookies to display your e-mail address or mobile phone number on our sign-in form, so that you don’t need to retype the e-mail address each time you log in to your account. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our software.

We may use third party tracking services to track and analyze anonymous information users of our software. Such third parties may use cookies to help track user behavior. We reserve the right to disclose anonymous information publicly without restriction, including to third party vendors who may help us enhance or provide the software or Playr services or to third parties.

8. Control over your data

If your personal information changes, or if you no longer desire our service, you may correct, delete inaccuracies, or amend it by making the change on our member information page or by emailing us at [email protected]. We will respond to your access request as soon as possible.

We will retain your information (including geo-location) for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at [email protected]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. How do we treat the e-mails you send us?

Our «Contact» button, activates your e-mail software and invites you to send your comments to a specific functional mailbox. When you send such a message, your personal data is collected only to the extent necessary to reply. If the management team of the mailbox is unable to answer your question, it will forward your e-mail to another service. You will be informed, via e-mail, about which service your question has been forwarded to.

If you have any questions about the processing of your e-mail and related personal data, do not hesitate to include them in your message.

10. Security

The personally identifiable and geo-location information we collect is securely stored within our database, and we use standard, industry-wide, commercially reasonable security practices such as encryption and firewalls and SSL (Secure Socket Layers) for protecting your information – such as any portions of your credit card number which we retain (we do not ourselves retain your entire credit card information). However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone.

11. Tell-A-Friend

If you choose to use our referral service to tell a friend about our site or a job position, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at [email protected] to request that we remove this information from our database.

12. Social Media (Features) and Widgets

Our software includes social media features, such as the Facebook Like button and widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our software. Your interactions with these features are governed by the privacy statement of the company providing it.

13. Public Forums

Our software offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

14. Changes in this privacy statement

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. The present privacy statement is part of the terms and conditions agreement and is construed according to the relevant terms of the latter.

Date of Last Revision: 3 October , 2014